PHANTOM

For eligible purchases, customers in the European Union have a statutory 14-day right of withdrawal. Some products may be excluded where a legal exception applies, including goods made according to the customer’s specifications or clearly personalised products.

If your order arrives damaged, defective or incorrect, please 14-day right of withdrawal us as soon as possible. This does not affect your statutory consumer rights.

Since each product is custom-made after the order is placed, all purchases are considered final sale unless the item arrives damaged or there is an issue with the order.

If there is any problem, please contact us and we will make it right.

Orders are processed within 1–3 business days.

Estimated delivery times:

• Europe/USA: 5–9 business days

You will receive a tracking number once your order has been shipped.